by Nicole Reitz
Maureen Ball, the chief clerk for Fulton City Court, was recently honored with the NYS Courts Access to Justice Program’s DIY Star Award.
Ball was chosen to receive the award because of her contribution over the past two years to the development, implementation and promotion of the landlord-tenant DIY Form programs, which produce court papers for the district, city, town and village courts.
In 2010, Ball joined the NYS Courts Access to Justice Program’s Landlord Petition DIY Developer’s Group. She provided feedback on the program and city court procedure. Ball conducted litigant testing before the program was released to the public.
The following year, Ball attended the NYS Court Acceess to Justice Program’s Introduction to DIY Programming course, and worked to develop the front end of a landlord holdover program. Her efforts contributed to the release of the small property owner licensee and squatter holdover programs this year.
Ball also volunteered her time as “City Court Ambassador” where she distributed promotional materials and presented on the DIY Form programs at the City Court Chief Clerks annual meetings in 2011 and 2012.
Ball has also furthered the DIY Form programs in the Fulton City Court.
According to Fern Fisher, director of the NYS Courts Access to Justice Program, Ball and the Fulton City Court staff have demonstrated excellent customer service to unrepresented litigants. In the first three quarters of 2012, 22 percent of small property owners, filing a nonpayment case in the Fulton City Court, used the DIY Form program to make their court papers.
As a DIY Star winner, Ball has earned the Fulton courthouse a brand new public access terminal with a touch-screen monitor.
Unrepresented litigants will now be able to utilize the public access terminal, without having to use Internet access on the computers at the Fulton Public Library.
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