by Paul McKinney
When you search the noun “saga” in the dictionary, the synonyms that pop up include: story, tale, account, chronicle, history, narrative, legend, and yarn.
I have been thinking of sharing this saga for a few weeks now. In reading it, you can decide just what you would call it if it were your tale to tell. The chronicle goes something like this:
June 30, 2011: Accident occurred on Route 48, Town of Granby; car was hauled to collision shop in Syracuse.
July 1, 2011: My insurance company (MIC) notified of accident. I was told to report accident to other insurance company (OIS) to avoid having to wait for my deductible.
July 1, 2011: I called OIS; spoke with agent who reported the information. Met with collision manager who estimated repairs to be at $8,000 and three weeks to repair.
July 12, 2011: I called collision manager to find out how repairs were proceeding and was told that the car was still in the parking lot because OIS had not yet made claims inspection.
I called MIC agent’s office and requested that the claim be processed through MIC.
July 14, 2011: Collision manager received faxed estimate of $8,918.19. I was told that it would involve three weeks of repairs. I rented a car at my own expense.
July 20, 2011: OIC finally accepted liability for the accident.
AUG. 1, 2011: I met with collision manager who told me additional repairs were needed. Supplemental claim submitted to MIC for $9,000. Weekly phone calls were made to collision shop as additional damages were discovered. Two more supplemental claims were submitted to MIC. Total for collision repairs now exceeds $20,000.
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