Morningstar care center receives award for high quality care

Morningstar Residential Care Center, 17 Sunrise Drive in Oswego, has been recognized as a 2014 recipient of the Bronze–Commitment to Quality Award for its dedication to improving the lives of residents through quality care. 

The award is the first of three distinctions possible through the National Quality Award program, presented by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL).

The program honors centers across the nation that have demonstrated their commitment to improving quality care for seniors and individuals with disabilities.

“I applaud Morningstar Residential Care Center for its commitment to delivering quality care,” said Mark Parkinson, president and chief executive officer of AHCA/NCAL.

The award program began in 1996 and is centered on the core values and criteria of the Baldrige Performance Excellence Program.

The program assists providers of long term and post-acute care services in achieving their performance excellence goals.

The program has three levels: Bronze, Silver and Gold. Centers begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision and mission statements and an assessment of customers’ expectations.

Bronze applicants must also demonstrate their ability to implement a performance improvement system. Trained Examiners review each Bronze application to determine if the center has met the demands of the criteria.

As a recipient of the Bronze-Commitment to Quality Award, Morningstar may now move forward in developing approaches and achieving performance levels that meet the criteria required for the Silver – Achievement in Quality Award.

“This award demonstrates that Morningstar is committed to striving for quality improvement,” said Ed McMahon, chair of the AHCA/NCAL National Quality Award Board of Overseers. “Morningstar has laid a strong foundation for continuing on to the Silver and Gold levels.”

The awards are sponsored by AHCA/NCAL Associate Business Members My InnerView, by National Research Corporation and PointRight.

My InnerView represents nursing home and assisted living residents, families, and employees with the most insightful quality measurement solutions and satisfaction surveys in the healthcare continuum.

PointRight is a recognized leader in data-driven analytics for health care and insurance.

Morningstar was one of 390 centers to receive the Bronze level award. The award will be presented to Morningstar at the health care association’s conveinion Oct. 5-8 in Washington, D.C.

Morningstar is a family-owned and operated, 120-bed long-term and sub-acute skilled nursing facility with full rehabilitation services including: physical, occupational and speech therapy; post-surgical orthopedic care; respiratory care; and additional sub acute care services.

For more information, call 342-4790 or go to

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