Connecting with customers focus of May 1 meeting

Conklin
Conklin

When it comes to embracing products and services, To succeed as entrepreneurs, people must differentiate themselves and rise above the clutter to connect with customers and clients.

Susan Conklin will show how to find opportunities to connect with our customers and clients at the next Women’s Network for Entrepreneurial Training’s (WNET) monthly breakfast meeting at 8 a.m., Thursday, May 1, at the SUNY Oswego Phoenix Center in the Oswego County Industrial Park, Phoenix (exit 14, State Route 481).

This presentation focuses on using process mapping to identify opportunities to add value to your customers’ experience, by understanding how and when to effectively make contact.

Conklin is a university-level instructor, consultant, trainer and coach.

Owner of Concentric Personal and Professional Growth, she uses her 20 years of corporate experience managing people and projects to design and facilitate training programs that improve business performance.

The cost for each seminar is $12 for members and $15 for non-members.

The WNET annual (Sept. 2013-Aug.2014) membership cost is $25. Each seminar includes a light breakfast.

Pre-registration is required. Call Operation Oswego County, weekdays, at 343-1545, or via e-mail elivoti@oswegocounty.org.

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