Customer service topic of upcoming Women’s Network program

Kelly Sullivan, of Core Skills, True Impact, will show business owners how to attract and retain customers at the 8 a.m. Dec. 5 Women’s Network for Entrepreneurial Training’s (WNET) monthly breakfast meeting at the SUNY Oswego Phoenix Center in the Oswego County Industrial Park, Phoenix.

In this workshop, attendees will learn strategies for creating a relationship with customers that will keep them coming back. Sullivan will show those at the workshop how to dazzle customers with excellent customer service.

Sullivan is a strategic consultant, trainer and catalyst for change. In business since 1996, she has worked with manufacturers, universities, service-sector businesses and non-profit organizations to help them harness the potential of their people.

A certified facilitator and a member of the Society for Human Resource Management, Sullivan has helped organizations develop employees, build skills, execute strategy, enhance leadership capability, improve collaboration and cultivate customer relationships.

Through networking, presentations and information sharing, the Women’s Network for Entrepreneurial Training provides professional development and personal growth for women business owners.

The cost for each seminar is $12 for members and $15 for non-members. Pre-registration is required by calling Operation Oswego County, weekdays, at 343-1545, or via e-mail Payments may also be made via Credit Card on our website.

For more information about WNET, visit

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