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No business: Clerk’s office came to a halt due to computer glitch

by Carol Thompson

For two business days, visitors to the Oswego County Clerk’s office were turned away due to a computer system shut-down that has left legislators angered and employees left with nothing to do.

“I am concerned that Oswego County has been unable to serve the public from the County Clerk’s office for two days,” Legislator Amy Tresidder said. “I am disappointed that I was not contacted regarding the situation.”

The computer system failure came at a time when the county is seeking to award a contract to a vendor to provide data imaging services to the clerk’s office. Attempts to award the contract have been shrouded in controversy for the past 18 months.

The current vendor, Info Quick Solutions, Inc. of Liverpool has been providing the service on a month-to-month basis until a provider is selected. There are reportedly eight companies vying for the contract.

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